Wireless TV Speaker - Pohopa Portable New TV Soundbox, TV Audio Hearing Assistance with Transmitter 10W Speaker for Smart TV, Hard of Hearing Seniors

IMPORTANT!

• Before purchasing, check audio outputs of your TV/related audio source first, Digital Optical (Toslink/SPDIF), RCA or 3.5mm AUX Audio Out port is what we needed. When do TV optical audio out, MUST set your TV audio format to PCM/LPCM.
• Not for TVs with non-functional audio out ports (test before purchase). When hooking up an external audio device, some TV internal speakers might not work or become muted. This is TV’s feature.
• From marketing statistical analysis, if you experience no sound, sound cuts in and out, too much noises, most issues are caused by incorrect operation. Please refer to the user instructions or let us know, we are confident to get one good solution for you.
• These RF products are not available for pacemaker carrier as well as people with severe hearing loss.

Frequently Asked Questions:

Q 1, Can’t hear any sound from speaker after connecting all the cables well.

• There are three audio cords included (optical, RCA and 3.5mm), in the end, only one of them is needed to complete installation. Please don't plug all of them at the same time.
• Ensure you set the TV or TV related AV device’s audio format to PCM/LPCM when you use digital optical connection.
• For some TVs, you may have to activate the TV audio out by changing the TV’s AUDIO OUT setting to "External TV Speakers". Use your TV remote to go to the TV setting menu, select Audio and follow the instructions in your TV user manual.
• Not for TVs with non-functional audio out ports (test before purchase). Check if you can hear any sound by plugging a normal wired headphone directly into the TV audio out.

Q 2, Buzzing sound, continuous high pitch hum, sound cutting out, dropping out?

• When the sound breaks, the easiest and most effective way is to turn a little bit down the volume from the TV or from the speaker.
• Make sure you connect all the cables well, please refer to the three connection instructions and choose one suits your TV most.
• Place the transmitter as far as away from built-in Wi-Fi devices esp. Wi-Fi router to avoid interference, at least 16ft away.keep the distance between speaker and transmitter within 66ft.(might not be able to reach up to 100ft due to obstacles in the room)
• Please adjust the volume of TV or TV related AV device (e.g., TV, cable box, STB) to a sufficient level, or raise the volume directly from the speaker volume control button.
• Speaker low battery, please charge the speaker.

Q 3, Does the Pohopa speaker mute the TV sound? Can others in my family hear TV while I use the Pohopa speaker?

• This is a TV feature and its availability depends on your TV design. Please check your TV manual or contact the manufacturer to ask weather the TV speakers can work or not when the audio output is activated.
• For most TVs, the TV's internal speakers and an external audio device can work simultaneously. Such as, for some newer LG TVs, when do RCA audio connection, you can set the “Sound Out” to “Internal TV Speaker + Audio Out(Optical)”. And for some newer Samsung TVs, you can enable this feature by selecting “TV Speaker” from the TV Sound Output lists.
• However, for some old TV models , the built-in speakers might not work if you choose to use an external audio device (e.g., speaker, headphone). If your TV is like this and you only watch programs from one fixed AV device, such as cable box or STB etc, just hook up the Pohopa speaker to that device for enjoying TV with your family together.